Frequently Asked Questions

Frequently asked questions about our photo booth hire, event photography and services.

How far in advance should I book?

We recommend booking as early as possible, especially for popular dates like Saturdays in summer. We often get booked 6-12 months in advance for weddings.

What is a magic mirror?

A magic mirror is a full-length interactive mirror that takes stunning full-body photos. Guests interact with touch-screen animations, sign their photos, and receive instant prints — it's a real showstopper.

What is a selfie pod?

A selfie pod is a sleek, modern photo experience using an iPad or digital screen. Guests can take photos, GIFs, and boomerangs, then share instantly via text, email, or AirDrop.

What is an audio guest book?

An audio guest book is a vintage-style telephone where guests pick up the handset and record a personal voice message. It's a beautiful, intimate alternative to a traditional written guest book.

What style of photography do you offer?

We specialise in natural, candid event photography — capturing genuine moments and emotions as they happen. We also take key formal shots so you get the best of both styles.

Do you need permission to fly a drone?

Yes — our pilot holds a CAA (Civil Aviation Authority) licence and all necessary permissions. We're fully insured and comply with all UK drone regulations.

How does AI photo recognition work?

Guests register their face via a quick selfie on arrival. Our AI then automatically identifies them in every photo taken during the event and delivers their personal gallery — no tagging needed.

What is roaming photography?

Instead of guests coming to a booth, our roaming photographer moves through your event with a professional DSLR, capturing candid, unposed moments as they happen: the speeches, the laughter, the dance floor. You get a gallery of natural shots a fixed booth cannot capture.

How much does it cost?

Our prices start from £129 for audio guest books, £179 for magic mirror, £180 for selfie pods and £229 for magic mirrors. Prices vary by date and package, so use our Check Availability tool for exact pricing for your event.

How many prints do guests get?

Every guest gets unlimited prints throughout the hire period. Our booths print instantly in just 8 seconds, so nobody has to wait. You also receive a full digital gallery after the event.

How much space does the magic mirror need?

The magic mirror needs approximately 10ft x 8ft (3m x 2.4m) of space. It's taller than a standard booth, so check ceiling heights at your venue — we need at least 8ft clearance.

Do selfie pods print photos?

We offer both digital-only and print selfie pods. The digital pod focuses on instant sharing via text/email/AirDrop, while the print pod includes a built-in printer for instant physical prints.

How does the audio guest book work?

It's simple — once you've pressed the power button underneath to switch it on, guests just pick up the phone, hear your custom greeting, then leave their message after the tone. No instructions needed for guests, and even older ones find it intuitive.

How long after the event do we receive photos?

We hand-edit every image and deliver your full online gallery within 4 weeks of your event (up to 6 weeks during peak season, May–September). If you'd like a small set of edited highlights sooner, ask about our Same-Day Edits add-on.

Can you fly a drone at any venue?

Most venues are fine, but some locations near airports, military sites, or in restricted airspace require special permission. We check every venue in advance and handle any applications needed.

Is AI photo recognition GDPR compliant?

Absolutely. All facial data is processed in compliance with GDPR. Guest data is encrypted, consent is obtained at registration, and all biometric data is deleted after the event.

Can I add a roaming photographer to a mirror or pod booking?

Yes. Roaming photography is available as an add-on to any of our magic mirror, magic mirror or selfie pod hires, or as a standalone booking. Let us know when you enquire and we will include it in your quote.

Do you travel to my area?

We cover the whole of Lancashire, Merseyside, Greater Manchester, Cumbria and beyond. Travel is free within 10 miles of our Poulton-le-Fylde base (FY6 8HX). A small travel charge may apply for longer distances.

Can we customise the photo strips?

Absolutely! We design custom photo strip overlays to match your event theme, colours, and branding. This is included in every package at no extra cost.

Is the magic mirror suitable for weddings?

The magic mirror is our most popular wedding hire. Its elegant full-length design looks stunning in any venue, and guests love the interactive animations and instant keepsake prints.

How much space does a selfie pod need?

Selfie pods are our most compact option, needing just 5ft x 5ft (1.5m x 1.5m). They're perfect for smaller venues or events where space is limited.

Can we set a custom greeting?

Yes! We record a personalised greeting that plays when guests pick up the handset. You tell us what you'd like it to say, and we'll set it up before your event.

Do you cover events outside Lancashire?

Yes! While we're based in Lancashire, we regularly cover events across the North West and beyond. Travel charges may apply for events more than 10 miles from our base.

What happens in bad weather?

Drones can't fly safely in heavy rain, strong winds, or fog. If conditions aren't suitable on the day, we'll discuss options including rescheduling or adjusting the coverage plan.

How do guests receive their photos?

Each guest gets a unique link to their personal gallery containing every photo they appear in. Photos can be delivered via text, email, or QR code.

How do I receive the photos?

After your event we hand-edit the images and send you a secure online download link, usually within 4 weeks (up to 6 weeks in peak season, May–September) — often sooner. The high-resolution photos are yours to keep, print and share.

How do I set up the audio guest book?

Setup takes under a minute. Press and hold the power button on the underside of the phone until the light turns blue — that means it's on and recording is ready. Pick up the handset and you'll hear your greeting play, followed by a beep: that's your confirmation it's working. We recommend leaving yourself a short test message. Charging alone doesn't switch the phone on, so please don't skip this step — and if you're unsure on the day, WhatsApp us on 07492 885 199 and we'll talk you through it in two minutes.

What's included in the price?

All our packages include delivery, professional setup, a friendly attendant for the duration, fun props, unlimited sessions, and collection. Digital copies are shared via our online gallery. For events mainly for or attended by under-18s, we don't publish an online gallery — photos are delivered on USB instead. See our safeguarding policy for details.

How long is the hire period?

Our standard hire is 3 hours, which is perfect for most events. Extended hire is available if you need longer coverage — just ask when booking.

Can guests sign their photos?

Yes! Guests can write messages and draw on the touchscreen before printing. It's a brilliant way to create personalised keepsakes from your event.

Can guests share photos digitally?

Absolutely! Guests can share their photos instantly via text message, email, or AirDrop. They can also add custom digital frames and filters.

How many messages can be recorded?

There's no limit on the number of messages. The audio guest book records all evening, so every guest has a chance to leave their message.

Can we request specific shots?

Of course! We'll discuss your shot list and any must-have photos before the event. We want to make sure we capture everything that matters to you.

What quality are the drone photos and video?

We shoot in 4K video and capture high-resolution photos. The footage is professionally edited and colour-graded for stunning results.

How accurate is the facial recognition?

Our AI system is highly accurate, correctly identifying guests in 95%+ of photos even with changes in lighting, angles, and accessories throughout the event.

How long does the photographer stay?

Coverage is flexible and matched to your event, from a couple of hours up to full-day coverage. Tell us your timings and we will tailor it to suit.

Do you need power and space?

Yes, we need a standard 13-amp power socket and approximately 8ft x 8ft of space. We'll discuss exact requirements when you book.

Do you provide props?

Yes! Every booking includes a premium props box with hats, glasses, signs, and more. We refresh our props regularly so they're always in great condition.

What's included in the magic mirror package?

Every package includes delivery, setup, a professional attendant, unlimited sessions and prints, custom overlays, a full digital gallery, and a premium props box.

Are GIFs and boomerangs available?

Yes! Our selfie pods capture photos, GIFs, boomerangs, and even short video clips. These are perfect for sharing on social media.

How do we receive the recordings?

Once the phone arrives back with us, we deliver all recordings digitally within 7 days — often much sooner. You'll receive individual audio files for each message, ready to listen to and treasure.

How many photos do we receive?

The number varies by event length, but for a typical 4-6 hour event you can expect 300-500+ professionally edited images.

Can drone services be combined with other services?

Yes! Many clients combine drone coverage with our photography, magic mirror, or magic mirror for complete event coverage.

How many guests can it handle?

Our platform comfortably handles events from 50 to 10,000+ guests. It's ideal for large festivals, corporate conferences, and weddings alike.

Can I have custom prints/overlays?

Absolutely! We create custom print layouts and screen overlays to match your event theme. Just let us know your colours, fonts and any logos when you book.

Is an attendant included?

Yes, a dedicated professional attendant is included with every booking. They'll set up, run the booth all evening, and pack down afterwards — you don't need to worry about a thing.

How quickly do photos print?

Photos print in approximately 10 seconds. The magic mirror uses professional dye-sublimation printing for high-quality, smudge-proof prints that last.

Is the selfie pod suitable for corporate events?

Selfie pods are hugely popular at corporate events. We can add your company branding to the interface, photo overlays, and sharing screens — great for brand activation.

Can the audio guest book be used alongside the mirror or a selfie pod?

Absolutely! Many of our couples pair the audio guest book with a magic mirror or a selfie pod. It's a perfect combination of visual and audio memories.

Do you offer video as well?

We focus on photography, but we can often recommend trusted videographer partners. We also offer drone coverage which includes aerial video.

How far in advance should I book drone services?

We recommend booking at least 4-6 weeks in advance, especially for summer weekends. This gives us time to check airspace restrictions and obtain any necessary permissions.

Does it work with any photographer?

Yes! AI photo recognition works with any photographer's images. We simply process the photos after they're uploaded — no special equipment or camera setup needed.

What happens if my event is cancelled?

We understand plans change. Please refer to our Terms & Conditions for our cancellation policy, or get in touch and we'll do our best to help.

What happens if there's a technical issue?

Our equipment is professionally maintained and PAT tested. In the unlikely event of a technical issue, our attendant carries backup equipment and can resolve most problems on the spot.

Do you deliver audio guest books by post?

Yes! Our audio guest book hire is a fully postal service. We send your pre-programmed phone via Royal Mail tracked delivery anywhere in the UK — England, Scotland, Wales, and Northern Ireland — completely free of charge. A free pre-paid return label is included in every box.

Is there a security deposit for the phone?

Yes — alongside the £75 booking deposit that secures your date, we take a £100 refundable security deposit on the phone itself. It's refunded in full once the unit arrives back with us safe and sound in its pre-paid return box.

How do I get my photos?

All digital photos are available via our online gallery (powered by fotoShare.co) within 24-48 hours of your event. Guests can also share instantly during the event via email or text. For events mainly for or attended by under-18s, we don't publish an online gallery — photos are delivered on USB instead. See our safeguarding policy for details.

Can the magic mirror or selfie pod be used outdoors?

Our booths work best indoors. For outdoor events, we need a covered area with protection from rain and wind, plus access to a standard 13A power socket.

How far in advance should I order my audio guest book?

We recommend booking at least 2 weeks before your event to guarantee availability. For peak wedding season (May-September), we recommend 4-6 weeks. Your audio guest book will be dispatched 3-5 days before your event date.

What happens if the phone stops working at my event?

In the unlikely event of a technical issue, contact us immediately and we will arrange a replacement phone to be posted by next-day delivery at no extra charge. Our phones are thoroughly tested before every dispatch and fully battery-powered to last well beyond a typical event.

Is there an age limit for using the booth?

Yes — you need to be 18 or over, or accompanied by a parent or guardian, to use our booths, mirrors and pods. Our attendants are there to run the equipment and keep the fun flowing, not to look after children, so children must never be left unattended at the booth. It's a strict rule, but a friendly one — just there to keep everyone safe.

How do I return the audio guest book after my event?

Simply place the phone back in the box it arrived in and attach the free pre-paid Royal Mail return label (included in your box). Drop it at any Royal Mail post box or Post Office. We will digitally deliver all your recordings within 7 days of receiving it, often much sooner.

How do you handle photos for events with under-18 guests?

For events primarily for or attended by under-18s, we don't publish an online gallery. Guest sharing features (picture-by-text and QR links) are off by default too — the organiser can opt in at booking, in which case every link expires and all copies are deleted from our systems within 24 hours of the event, with the deletion logged. With our magic mirror, every photo is handed over on a brand-new USB stick at the end of the night to your nominated recipient, against a signed receipt. With our selfie pod, the USB stick is sent by tracked, signature-on-delivery post within 2 working days — we keep a sealed duplicate unopened only until delivery is confirmed, then destroy it. After handover and the 24-hour window, we hold no copies at all, so please back your photos up promptly.

Can I use the audio guest book for a party or corporate event?

Absolutely! While weddings are the most popular use, our audio guest books are perfect for birthday parties, corporate events, retirement celebrations, baby showers, hen parties, anniversaries, and celebrations of life. We will tailor the greeting message to suit your event.

What is the audio quality like?

Our audio guest books use high-fidelity recording technology with a handset design that naturally filters out background noise. Even in busy event environments with music and chatter, your guests voices come through clear. All recordings are delivered as high-quality digital audio files.

How long can each message be?

Each guest can record a message of up to 3 minutes. Most messages are between 30 seconds and 2 minutes — plenty of time for a proper message. There is no limit on the total number of recordings.

Can I listen to messages during the event?

The recordings are not available for playback during the event. We deliver all messages digitally within 7 days of receiving the phone back, often much sooner. This ensures the best audio quality and means the recordings are a wonderful surprise to listen back to after your celebration.

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