FAQs

How It Works

Welcome to an Exciting Booking Experience: Reserve Our Booths Today!

A Smooth Journey from Start to Finish
- Typical Hire Timeline

Are you ready to book one of our fabulous booths? We understand that you might have some questions and uncertainties about the process, making it seem a bit overwhelming. 

But worry not! In the following sections, we will explain how our booking system works, guiding you through the entire process with ease.

Frequently Asked Questions

What area do you cover?

We usually cover within 50 miles of the Blackpool area but have been known to go further for longer events – Our most popular areas are Blackpool, St. Annes, Lytham, Cleveleys, Kirkham, Preston, Chorley, Lancashire, West Yorkshire, Merseyside and Greater Manchester.

Can the booth be used by children ?

Anybody under 18 must be supervised by a responsible adult at all times whilst using the booth, mirror and props.

Our booth attendants are unable to supervise or take responsibility for children using the booth.

Can the Magic Mirror Go Upstairs?

Our Magic Mirror is large & very heavy so cannot be lifted upstairs or onto split levels for health & safety reasons. The only exception to this is If there is a lift or adequate disabled access, e.g a ramp suitable for a wheelchair which will allow us to move the mirror to your location.

It is the persons responsibility that is booking the mirror to make sure that there is a way for us to be able to get to another floor with the equipment.

We have so many bookings it’s not always possible for us to ring & background check every venue before we arrive. If in the event of us turning up & not being able to take the Mirror to your location because of stairs or split levels, no refund will be given as we will have turned away other bookings for the same date. 

If your venue has stairs, we would recommend hiring our PhotoBooth instead of a Magic Mirror. 

If you’re unsure, please let us know about any access restrictions when booking.

Our venue doesn't have disabled access, can we help you move the Mirror Up Stairs or Up a Split Level ?

No, sorry.

The Mirror is very heavy and we’re not insured if you become injured.  We also need to remove the Mirror at the end of your hire period which can be difficult to move a 150kg Item when the party is in full swing and the drinks are flowing.

What’s The Quality Of Your Photographs & Prints?

They are absolutely amazing! We aren’t just photo booth owners, we are professional photographers.  Our photo booths, magic mirror and photo pods use the highest quality camera equipment & we use studio quality lighting to really make your photographs pop. Our printers are dye sublimation printers which really do make the most exceptional quality print outs. The prints will be ready in only a few seconds and as soon as they are printed they are dry to the touch & waterproof. You can display your prints for years as they will not fade over time. 

How Much Space Do We Need At Our Venue?

We require a dedicated space for the duration of your hire of 3meters X 3meters to safely set up, run and take down the PhotoBooth & Magic Mirror

Our Booths can cater for venues that are all different sizes & shapes! The photo booth and equipment  comes in multiple bags and boxes.  It can fit through normal sized doors as well as being moved up & down stairs.  Once erected it measures 2.0m (H) x 1.3m (W) x 2.3m (D) if we use a prop table, this measure 2.0m(L) x 1.0m(D).

The Magic Mirror can not come apart like the Photobooth, due to this, it can only used on the ground floor or floors with disabled access – Please check with your venue as we will be unable to refund on the day if there is no access available.

Or equipment is large and heavy.  We ask that your booth is not placed next to the dance floor as we will need a dedicated 3meter x 3meter space to safely erect, operate and take down the booth at the end if your hire. If we do not have enough space to operate our equipment correctly this may affect the quality of images taken during your hire or we may not be able to supply your booth on the day.

If we’re unable to safely take down our equipment due to lack of space or safety concerns, additional idle charges of £30/hour will apply.

Will Someone Stay At Our Booking?

There will always be a fully trained, polite & friendly member of staff with every PhotoBooth or Magic Mirror booking. They will take care of everything by showing you & your guests how to use the booths & mirrors. 

Standalone Digital Pods are unmanned for the hire period.

How Long Does It Take To Set Up?

We arrive at least an hour before each booking to set up & test the Photo Booth, Magic Mirror or Luxe booth. We always travel with plenty of extra time. 

How many people can we fit in the booth ?

To prevent injury or damage, there is a maximum of 6 people within the booth at any one time.

Are You Insured?

We have pubic liability insurance to the value of £10 million. Everything we use that needs a PAT test has an up to date one. Safety is of our primary concern – if your venue needs to see certificates as well as a risk assessment please just ask them to get in touch or we can forward them to the venue directly. 

Can We Hire One To Go Outside?

All of our equipment requires electricity & a covered location. As the weather can never be guaranteed & the time it takes to dismantle & move the equipment would take too long in bad weather none of our hires can go outside unless under adequate cover such as a Gazebo or within a Marquee. 

Can we have a Magic Mirror Or Photo Booth In A Marquee?

As long as we have access to a normal 13 amp socket a marquee is absolutely fine provided the floor is solid & flat. Lighting in a marquee can effect the photographs.

How Long Do We Get The Booth for?

we start at 2 hours, all the way up to 6+ hours. If you need the booth for longer then additional hours can be added within you self service area. 

Would You Set Up Early & Come Back Later To Start Our Hire Time?

Sometimes you might want us to set up before your guests arrive or before dinner. If this is the case we will try our best to accommodate what you need. This might be subject to extra charges of £25 per hour depending on the number of increased hours. Feel free to contact us if you unsure if you will need this or not & we will do our best to advise you. 

How Many Prints Are Included?

Photographs & prints are truly unlimited for the full duration of your hire time.

For as many times as your guests want to use the booths, the printer keeps printing!

Our printer will print one print out per session in the booth.  If you’d like to increase this to one print per guest in the Booth/Mirror, this can be added as an addon for £30 which allows up to 6 prints for each session.

Do You Supply Props?

We bring along a range of brilliant props to all our bookings. We have a fantastic range of quality & eclectic props from hats, glasses, quirky signs, inflatables, word props & loads more!

How Big Are The Prints

The standard prints are 6×4” or 6″x2″ for strip prints.

Can We Personalise Our Prints?

Absolutely! We will happily customise your chosen photo strip with a message / names / dates for free! We will also work within your colour scheme too! We have a huge selection of amazing customisable photo strips to choose from. 

Do We Get Digital Copies Of The Pictures?

You will receive a digital copy of all the photographs taken at your event that you can keep forever. Each photograph is printable up to 6×4” without any loss in quality. We will also provide you with a USB or Download Link at the end of the event with every full resolution photograph taken.

If your event is for under 18’s, once you have been provided with a USB stick and the online gallery link, we will not store any local copies of your images – please keep your copy of the images safe as this cannot be replaced.

If your event is for over 18’s, we will store your images for a minimum of 6 months before deletion.

Can Our Guests See The Photographs After The Event?

Of course! We think it’s great when you share the photographs after with your friends & family! You will be given a link (which can be password protected if requested) that you can share with all of your guests. They will also be able to download the photographs to their own devices free of charge. 

Sounds Great! How Do We Book?

Head over to our booking page where you’re able to quote and book instantly.

How It Works

1. Choose Your Booth and Check Availability!

First things first, browse through our incredible selection of booths available on our website.

Once you’ve found the perfect one that matches your style and preferences, it’s time to check its availability for your desired date.

No need to wait for a response from us directly – simply use our convenient online date checker tool found HERE.

2. Tailored Packages Just for You!

Once you’re in the date checker tool, select your preferred booth and desired package. Additionally, you can enhance your experience by adding some of our fantastic extras, such as our stunning LOVE letters (sometimes available at a discounted price!).

Once you’ve chosen the package that suits your needs, you can quickly make a payment of £75 (deducted from the final balance) using our secure online system.

This payment confirms your booking, and we can start working on making your event unforgettable!

3. Welcome to Your Client Portal!

Get ready to take control of your booking with our convenient client portal. This personalized space is exclusively for you, where you can manage all the details leading up to your event. Within the portal, you can explore our collection of photo booth photo strip designs and even customize your own.

We’ve also launched a mobile app, available for both Android and Apple iOS, providing easy access to the portal and allowing direct messaging with us.

Don’t forget to check your spam folders for email notifications – we want to ensure you receive all the important updates!

4. Preparing for the Big Day!

As the event draws near, we’ll send you a few reminder emails, usually around 3-7 days prior, to keep you informed about any outstanding balance payments. You can conveniently settle these balances through the client portal’s secure payment system.

If your venue requires any specific documentation, such as insurance papers, you can find them in the downloads section of the portal.

5. It's Showtime!

On the day of your event, our dedicated team will arrive at your venue 60-90 before the scheduled start time. Occasionally, if it suits the logistics, we may even arrive in the morning to set up, especially if the booth can be placed securely and out of the way. This early setup allows us to ensure everything is in place and ready to go, even in busy and crowded venues.

Once we’re set up, the magic unfolds! We’ll operate the photo booth for the agreed-upon duration, capturing countless moments of joy and laughter.

Our friendly staff will be on hand to assist your guests with the guest book, ensuring it becomes a cherished keepsake. We’ll also provide your guests with their photos after each session, ensuring they have their memories in hand.

6. Cherishing the Memories!

After the event, it may take a day or two for us to curate and upload your photos to your personal gallery. As an additional feature, if you’ve included it in your package, we can also create a dedicated Facebook gallery for you to share with the world!

We’ll send you the direct links via email so that you can easily spread the excitement and relive the wonderful moments.

We hope this behind-the-scenes glimpse of how we work process has filled you with excitement.

If you’re ready to embark on an unforgettable photo booth experience with Candid Camera, don’t hesitate to contact us or  book your booth today!